Fast and safe delivery
Delivery time
For orders placed before 16:00, the products will be sent by Express Post within 24 hours throughout Switzerland and Liechtenstein (possible delivery days: monday - saturday, excludind public holidays and the following day ). Delivery shall take place on the agreed delivery date between 07:00 am to 09:00 am.
Please let us know your desired delivery date. As our products are perishable, be sure to put the products in the fridge upon receipt of the package. When you received chilled products, refrigerate salmon immediately, at between +2° and +5°C, after removing the packaging, and refrigerate caviar at between -2° and +2°C.
* For more information, please look up the General Terms and Conditions
Delivery charges in Switzerland and Liechtenstein
Delivery charges are additional :
- For orders under 300.– CHF incl. VAT, there is a delivery charge of 20.– CHF throughout Switzerland and Liechtenstein.
- If the order exceeds 300.– CHF incl. VAT, Balik, succursale de Caviar House & Prunier (Suisse) SA covers half of the delivery charges.
Packaging and transport of our products
We take the greatest care over the transportation of your products. We use specially developed packaging to ensure you a high quality tasting.
Caviar, Balik salmon, foie gras and truffle products will be delivered to you in isothermal packaging containing frozen cooling elements. In that way, we guarantee an unbroken cold chain to the delivery address.